It just takes one infested hotel room to stain your property’s hard-earned reputation. That’s why your pest control partnership is so critical. With Orkin, you get solutions grounded in science for your property, along with the knowledge, training and service needed to help protect your property’s occupancy and your bottom line.


Our comprehensive pest control service is provided by scientifically trained professionals, so the job will be done right. And if you need us between service visits, we’re there within 24 hours, guaranteed.


At Orkin, we take pests seriously. Our Triple Guarantee promises rapid response to help protect you from the pests that threaten your property’s reputation.

hospitality hotel integrated pest management


An Integrated Pest Management (IPM) program implements proactive measures to discourage pests from infesting your property by limiting access to their basic necessities – food, water and shelter. Our A.I.M. approach to IPM relies on preventive methods to assess pest pressures, implement a custom, science-based pest control strategy and monitor specific pest activity in order to help keep pests from checking in.

At Orkin, we understand pest management challenges are unique to every hospitality property, so our products and services are tailored to your needs. Through years of scientific research, Orkin has developed proven solutions for the hospitality and lodging industry. That’s why The Orkin Man™ will start with a comprehensive inspection of your property to understand the unique challenges your property faces. Our standard Hospitality Precision Protection™ package includes crawling insect and rodent control.

In addition to pest control, your program might include other services such as:

Exclusion – Pests can enter your buildings through doors and small cracks all around the perimeter. Orkin will work with you to seal potential pest entry points and help protect your property by making it less attractive to pests.

Bed Bug Control – Bed bugs are one of the most serious pest problems facing the hospitality industry, but Orkin can help prevent them from tarnishing your property’s hard-earned reputation. To address bed bug infestations, Orkin will implement an aggressive strategy that includes a comprehensive inspection of areas of concern, treatment of infested areas and follow-up inspections.

PowerTrak™ – Orkin’s PowerTrak™ system, operated on a handheld device, incorporates our proprietary pest-monitoring software to provide all the information you need, when you need it. Captured from bar codes throughout your property, data is stored and managed in a central database for easy, online access to pertinent information.

Bird Control – Birds can be a major nuisance and cause expensive property damage to buildings, roofs and ventilations systems. Even worse, they can spread serious illness to your staff or guests. Our Bird Control program can help protect your property from this difficult problem.


Part of Orkin’s scientific method involves learning from our customers and strengthening relationships with them. We are proud and active members of several hospitality and lodging associations, including the American Hotel and Lodging Association, the National Association of Black Hotel Owners, Operators & Developers and the Asian American Hotel Owners Association.
  • hospitality industry logos AAHOA
  • hospitality industry logos AHLA
  • hospitality industry logos NABHOOD

Orkin Commercial Services Triple Guarantee

  • 2 x 24 Response Guarantee

    When you see a pest, you need service right away—365 days a year. Orkin makes it easy with a direct priority line to our national customer service department and to your local branch. We’ll respond to your request within two hours and if needed have someone on-site at your facility within 24 hours—guaranteed.

  • Reimbursement Guarantee

    Should your company be fined by a regulatory agency due solely to a pest infestation, Orkin will reimburse you for the amount of those fines that are paid.

    Should your customer see a roach, rat or mouse in your establishment after 60 days of service, Orkin will:

    • Repay either you or the customers, as appropriate, the reasonable charges incurred by the customer at time of sighting.
    • Invite the customer back as Orkin’s guest for a regular room night, at our expense.

  • 360° Satisfaction Guarantee

    With Orkin, your satisfaction is guaranteed on all sides with three unique 60-day guarantees:

    • 60 day complimentary service if you are not satisfied with the way we begin your service
    • 60 days complimentary service if you’re not satisfied at any time thereafter
    • 60 days complimentary service by another provider if you’re still not satisfied.

National Accounts Program

Does your business have multiple facilities around the country? Orkin is the preferred vendor for a number of major national brands and services thousands of multi-facility companies in the United States and Canada. Call 1-866-949-6097 or click here to find out more.