How to Find a Professional Exterminator Company and What to Expect

We know that selecting a professional pest exterminator company can be a confusing task. Services offered can greatly vary in quality, and companies also have varying service offerings. Some companies offer guarantees; some do not. Some perform general pest and termite control; others do not. At Orkin, we believe that you should feel comfortable with the company that you select. There are some criteria that you should consider as you try to find a professional exterminator company. The following three steps will help you screen professional exterminator companies.

  1. Always deal with a qualified and licensed professional exterminator company. Most states require personnel to be trained and certified according to state requirements. Orkin is proud that all of our specialists meet the state requirements. But, we believe that state minimum standards are just the beginning. Certification requires knowledge of pests and pest control or extermination, but our training goes further and covers advanced pest biology and modern management techniques to reflect the changing technology. We will gladly show you our certificates issued by the state but more importantly, we will proudly tell you about our advanced training. Orkin has performed pest control for over 100 years and nearly 50 years longer than any other national company.
  2. Only evaluate pest control companies that are members of national and state pest management associations. Membership in national and state pest management associations shows that the professional exterminator company has invested in the industry through funding training, public affairs and research. Orkin is an active member of the National Pest Management Association (NPMA) and state associations. In fact, Orkin has been a member of the NPMA for over 50 years. Orkin not only supports associations, but also dedicates time and resources to help with the success of these trade groups. Our scientists and regulatory professionals are frequently invited as speakers so that we can share our knowledge with the industry. Our management also serves on committees and supports projects which benefit the entire industry. It is Orkin’s way of giving back to the industry and to help strengthen the industry.
  3. Consider an NPMA QualityPro company. The exterminating or pest management industry has developed a voluntary program to raise the level of professionalism in the industry. Participation in this program means that the company has gone the extra mile by investing funds in additional training and recordkeeping beyond the requirements of the state regulatory agencies. The program requires that companies have proper contracts, educated and experienced service personnel and will engage in best pest management practices. Orkin is proud to be a QualityPro accredited company as well as its GreenPro category.

What to Expect During Service

One of our core values at Orkin is to exceed expectations of the customer. You have a pest problem or a potential pest problem. Our goal is to make our service efficient, effective and professional. Orkin’s training center is award winning and provides unparalleled preparation for any pest issue that our specialists might face. But it is more than technology; we know that pest problems are unexpected and can be stressful. Our job is to take care of your pest issue and provide peace of mind for you and your family.

The cornerstone of Orkin’s service is AIM. That is to Assess, Implement and Monitor. These are basics of integrated pest management. When we assess, we look at potential pest issues and perform an inspection so that we not only find current pest issues but also potential future concerns such as access points for rodents. We then implement control measures using the latest technologies as well as to provide advice as to areas that might need repair to prevent pest infiltration. Finally, Orkin specialists monitor the effectiveness of the implementation program so that we have an early warning of potential pest problems in the future. We also document our findings so that you have a clear record of what we did.

Orkin’s philosophy is that we want to partner with our customers to provide the best service possible. The customer can provide input and works in tandem to provide feedback as to what if anything was seen between visits by our specialists.

This is why Orkin's mantra of “Keeping Pests in their Place” is not just a slogan; it is what we do.