Launched in 1996, the Technician of the Year awards honor pest control technicians for their commitments to the profession and their contributions to their individual communities.
Brungardt was selected this year’s Residential Technician of the Year for his outstanding service and customer care, loyal customer base and valuable mentorship of new technicians. Selected from a group of more than 20 finalists, he is the third Orkin technician to receive a Technician of the Year award in the program’s 10-year history.
Ranked No. 1 among the 53 Orkin service technicians in the Tulsa region, Brungardt’s dedication to residential pest control has already earned him recognition: In his 12 years with Orkin, he has received the Orkin Excellence Award and won the company’s Quality Service Award seven times. Orkin, Inc. President and COO Glen Rollins is delighted that Brungardt received this national honor.
“Norbert is a wonderful representative for the extraordinary service our employees provide in the pest control industry,” said Rollins. “His commitment to service excellence has distinguished him as a model and mentor for residential technicians. Outstanding technicians like Norbert help Orkin keep long relationships with our customers, and we are very proud of his selection as Residential Technician of the Year.”
Brungardt also receives high praise from his customers, many of whom feel comfortable calling him at home when they have pest problems. The closeness of these client relationships is part of what fuels Brungardt’s enthusiasm for residential service.
Each year candidates are nominated by their companies for Technician of the Year in three categories: termite, residential and commercial. One award winner and several finalists are selected in each category. This year Orkin received four honors, including Brungardt’s win. Three other Orkin technicians were finalists, including Jeff Copeland in the commercial pest control category, Jerome Bastien in the termite category and Owen Parker in the residential pest control category.
Technicians undergo extensive training at Orkin University, which boasts the pest control industry’s only full hands-on training center in the United States. The $5.3 million Atlanta facility includes a full-sized, fully functional house for hands-on learning of pest and termite control treating techniques, as well as a restaurant kitchen, bar and dining area, hospital room, hotel room, supermarket layout and warehouse space for commercial pest control technicians. For its reputable training programs, Orkin has been named one of Training magazine’s “Top 100” companies for the past four years.
About Orkin, Inc.
Founded in 1901, Atlanta-based Orkin, Inc. is a provider of essential pest control services and protection against termite damage, rodents and insects in North America. With more than 400 locations, Orkin’s almost 8,000 employees in the United States and Canada serve approximately 1.6 million customers. Orkin is a wholly owned subsidiary of Rollins, Inc., which is traded on the New York Stock Exchange (ROL). To learn more about Orkin, visit its web sites at www.orkin.com and www.rollins.com.