FAQS

Explore our faqs for common questions and answers

Commercial customers, please - Explore Our Commercial FAQs

Most Popular Questions

Is pest control safe for newborn babies?

Depending on the application, it would be best to remain out of the house for a few hours after spraying, especially if you are concerned.

Pesticides designed for control of household insects are formulated at low concentration levels. The various formulations are intended for particular areas of the home. Dusts and aerosols are intended for application in cracks and crevices. They are effective against pests but without any exposed residue.

What are the prices for your service?

Orkin’s goal is to give each customer a customized plan. Each service plan takes into consideration your home, insect problem and surrounding environment. For this reason, to give one generic price is not practical. It is best to contact your local Orkin Pest Control Branch office.

Customer Service Number

1-888-675-4662

We are available to answer your call 24 hours a day.

Search our FAQs

  • Where do cockroaches live?
    A cockroach is a resourceful pest able to survive almost anywhere that food, water, and shelter are available. Because humans have similar needs, it’s no fluke that the pests thrive in houses. Learn More
  • What diseases do mice carry?
    Mice are some of the dirtiest pests that infest homes. These rodents carry a variety of bacteria and other disease organisms, which they spread by leaving their feces and urine around houses. Learn More
  • How do I get rid of ants?
    The small black ants you have seen may be odorous house ants. They typically nest outdoors. They make trails along the outside of windows and eaves of houses to enter kitchen areas to forage for various food materials. They are strong trail followers, so you may be able to see them outside and see where they are coming into the house. It is important to locate the nest, search the entry points and continue cleaning up as part of an inclusive program. Ant control is difficult and often requires follow-up visits. This service is best left to a professional Pest Specialist. Learn More
  • Where do silverfish come from in homes?
    Silverfish sometimes make their way indoors in search of food. However, people may also bring silverfish inside by mistake. The pests can be taken indoors with infested dry food products, boxes of books or paper, fabrics and other items that have a high starch and sugar content. Learn More
  • Where are mosquitoes most active?
    Within North America, general mosquito activity generally increases from south to north and from coastal to inland habitats simply because the diversity and the size of mosquito populations increase, as well. Learn More
  • What does termite damage look like?
    Most homeowners don’t notice they have termites until the damage has become costly and tough to fix. Home termite damage is a serious issue. It often ruins the structural integrity of a home. Residents rarely have the chance to inspect hidden areas like wall voids, so the pests tunnel and eat their way through rafters and studs uncontested, leading to collapsed supports like those in this image. Learn More
  • Where do termites live?
    There are about 50 different kinds of termite species found in North America and each of these species is categorized into one of three termite groups – subterranean, dampwood or drywood. Each termite group has distinctive environmental requirements and behaviors when it comes to whether or not they live in soil and where they construct their colonies. Learn More
  • How do termites get into your house?
    Subterranean termite workers are the caste members that consume wood and they gain entrance into homes by building mud tubes that provide them a moist, protective passageway to get from one location to another. Workers generally gain access to houses by following their underground foraging tunnels, also known as exploratory tubes, to the foundation or underneath the house’s slab. Learn More
  • How long can termites go without food?
    Termites can live only a few days without water, and only two weeks without food. Learn More
  • Can you ever get rid of termites completely?
    Termites have been around for about 250 million years, making them an active contributor to our environment. In the U.S. alone, there are about 45 active species of termites. In fact, termites live in every U.S. state, except Alaska. While you cannot get rid of termites permanently from the environment, you can help prevent them from taking root in your home and control any active colonies nearby. Learn More
  • Where do bed bugs hide?
    Bed bugs are nocturnal pests that bite people and feed on their blood during the night. As residents sleep, the insects leave their hiding spots to find a host. Home infestations typically occur in mattresses or couches. Bed bug hiding places can also include clothing and linens, under clutter, in wall voids, and around window and door moldings. Learn More
  • Can bed bugs live in the cold?
    With the ability to adapt to cooler temperatures, bed bugs can thrive in a number of conditions. The hitchhiking pests are not choosy when it comes to where they hide or who they feed on. As long as blood meals are available, a bed bug will persist. Learn More
  • Do bed bugs fly?
    While their prehistoric ancestors may have had wings, modern bed bugs have wing pads that are undeveloped and not suitable for flight. Bed bugs also cannot jump, so they rely on climbing or crawling to reach a host. Learn More
  • How big are bed bugs?
    Since the size of an adult bed bug is similar to an apple seed, most people can see the pests without magnification. However, because these insects are nocturnal and cryptic, they are experts at avoiding detection. Bed bugs feed while humans are asleep, so residents typically have to rely on other signs to notice an infestation. Learn More
  • How often do bed bugs feed?
    It is common knowledge that bed bugs typically feed at night. Just like many other insects, the frequency of bed bugs feeding depends upon a number of factors. Another important consideration about bed bug feeding is to realize that bed bugs do not feed on a predictable schedule; however, they feed when in need of a blood meal and there is an available host nearby. Learn More
  • How does Orkin help prevent pests?
    In addition to an intensive employee training program for commercial pest specialists, Orkin uses an Integrated Pest Management (IPM) approach to help control pests.
  • What are the benefits of ongoing pest control?
    While turning to professional pest control services is often the best solution after an infestation develops, these emergency fixes can come with a high price tag and a fair share of stress. Rather than turning to an exterminator only when a problem arises, homeowners can benefit from investing in proactive, regular treatment. Consider these benefits of ongoing pest control from the experts at Orkin Pest Control. Learn More
  • What are the prices for Orkin services?
    Orkin’s goal is to give each customer a customized plan. Each service plan takes into consideration your home, insect problem and surrounding environment. For this reason, to give one generic price is not practical. It is best to contact your local Orkin Pest Control Branch office. Learn More
  • What is the "Orkin Guarantee?"
    Your satisfaction is our goal. If you aren’t completely satisfied, we will work with you until you are. If pests return between treatments, Your Orkin Man will return at no extra charge. Learn More
  • What is the pesticide that used to protect inside and outside?
    Pesticides when needed are used in accordance with the product’s label. The label will indicate where the pesticide can and cannot be used, which pest can the pesticide be used against, and will give your Orkin Pest Specialist specific directions to follow. Orkin Pest Specialists are trained to follow the label at all times and apply these products correctly, thus ensuring your safety as well as that of your family. Learn More

Ask Orkin

You're not alone if you've had a close encounter with pests and need some answers, just ask orkin. Or, search hundreds of questions from people just like you.

Most Popular Questions

  • When is the best time for termite treatment?
  • How long does it take for roaches to die after an Orkin specialist visits?

What our customers have to say

The technicians are very thorough in explaining what is going on on the property concerning pests. They work with my schedule and are very knowledgeable when I do have questions. I like to know what is going on and the report they include is always helpful. They are the best pest control I have worked with.

We’re not happy until you’re happy.

  • 30-Day Money Back Guarantee
  • If pests return between treatments, your Orkin Tech will return for a touch up at no extra charge.
  • If we are unable to solve your pest problem, we’ll refund your last service payment for as long as you are our customer