Question 1

What should I look for in a commercial pest control provider?

Accepted Answer

Not all commercial pest control providers are the same. You want a provider who instills the confidence you need, so you can turn your attention to other, more important things. That means a licensed and experienced provider with extensive experience in commercial pest control and servicing facilities like yours. An award-winning training program and an unsurpassed satisfaction guarantee don’t hurt either. Just sayin’.

Question 2

My current provider has been spraying for pests, but they keep coming back. What’s the problem?

Accepted Answer

It’s not you, but it might be your provider. Effective commercial pest control takes more than pesticide – it takes a comprehensive inspection to identify pests, find and seal entry points, and target specific pest species. Improperly used pesticides can actually make the problem worse.

Question 3

What makes Orkin’s services different from other commercial pest control programs?

Accepted Answer

You deserve more than a cookie-cutter “solution.” We work with you to create a plan that’s just right for your unique needs, using safe methods and chemicals to help exclude or eliminate pests from your business.

Question 4

How does Orkin help prevent pests?

Accepted Answer

With over a century of experience, you can have absolute confidence in us. In addition to intensive employee training programs for Orkin Commercial Pros, we use a proven Integrated Pest Management (IPM) approach to help make sure we’re always one step ahead of pest problems.

Question 5

What is Integrated Pest Management?

Accepted Answer

Integrated Pest Management (IPM) is an environmentally responsible approach to pest management. With IPM, we target and remove or block access to what pests need most – food, water and shelter – allowing us to minimize or even eliminate the need for chemical pesticides.

Question 6

What kind of training do Orkin Commercial Pros get?

Accepted Answer

Orkin Commercial Pros complete formal accredited class work from Purdue University and learn treatment techniques compliant with standards set by AIB International, NSF Cook & Thurber, Silliker, SQF and other regulatory bodies.

Question 7

What kinds of solutions does Orkin offer for my business?

Accepted Answer

From pest management to disinfection and restroom care to odor control, we have you covered. Learn more about our industry-specific solutions, as well as our other services.

Question 8

What if I have a pest problem between my scheduled services?

Accepted Answer

When you work with Orkin, you get a direct priority phone number to our National Customer Service Department. If you spot a pest, we can respond to the problem within 24 hours (or faster) depending on your needs.

Question 9

What is Orkin’s cancellation policy?

Accepted Answer

Our contracts have an option to run from one to three years, with the opportunity to renew after the chosen effective period on a month-to-month basis. After the effective period, you can cancel with 60 days’ written notice.

Question 10

How does Orkin guarantee commercial service?

Accepted Answer

We’re so confident in our program that we offer a Triple Guarantee to make sure you’re absolutely satisfied in almost any scenario.

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NO BEATING AROUND THE BUSH. JUST DIRECT ANSWERS.

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