White Paper and Tip Sheet Provide Bed Bug Solutions

NAAEI and Orkin offer perspective and tips for property managers.

Atlanta-based pest control company Orkin and the National Apartment Association Education Institute (NAAEI) have released a new white paper about the challenging issue of bed bugs in multifamily properties and a tip sheet property managers can use to educate residents.

“Our members continue to express concern about bed bugs and want to learn more about their role in bed bug prevention and how to handle infestations,” said NAAEI Executive Vice President Maureen Lambe. “Orkin answered the call by hosting educational webinars and developing this white paper with us to address some of the main questions from the pest management perspective.”

Orkin Entomologist and Technical Services Director Ron Harrison, Ph.D., and W. Michael Semko, Esq., in-house counsel for NAA and director of the NAA National Lease program, examine the challenges multifamily environments pose for bed bug detection, remediation and responsibility. The white paper also discusses the elements of a successful bed bug policy, treatment protocols to consider and advice for avoiding litigation.

Orkin and NAAEI’s “Don’t Let Them Bite Our Community” tip sheet includes a basic overview of bed bug characteristics so residents can accurately identify and quickly report sightings.

“While bed bug education for property managers is growing more and more important, resident communication is an absolute must,” said Dr. Harrison. “Since monitoring for bed bugs is a fundamental part of any preventive pest management program, your residents need to know what to look for and what to do in the event bed bugs are present.”


The National Apartment Association Education Institute (NAAEI) is the education arm of the National Apartment Association. The mission of the NAAEI is to provide broad-based education, training and recruitment programs that attract, nurture and retain high-quality professionals and develop tomorrow’s apartment industry leaders. To learn more about NAAEI visit www.naahq.org/education.

About Orkin, LLC

Founded in 1901, Atlanta-based Orkin is an industry leader in essential pest control services and protection against termite damage, rodents and insects in the United States, Canada, Mexico, Europe, Central America, the Middle East, the Caribbean, Asia and the Mediterranean. With more than 400 locations, Orkin’s almost 8,000 employees serve approximately 1.7 million customers. The company serves homeowners and numerous industries including food and beverage processing, foodservice, hospitality, healthcare, retail, warehousing, property/ facilities management, schools and institutions. Learn more about Orkin on our Web site at www.orkin.com. Orkin is a wholly-owned subsidiary of Rollins, Inc. (NYSE: ROL). To learn more about Orkin Commercial Services, visit www.orkincommercial.com

Read More

From the Press Room

Press and Media

Help protect your home from rodents this winter

As Fall Weather Rolls In, Keep Out Rodents

Unseasonably Warm Weather Could Mean Busy Spring Pest Season

Top 50 Most Termite-Infested Cities in 2022

Atlanta Ranked #1 on Orkin’s 2020 Mosquito Cities List for Seventh Consecutive Year

Orkin Celebrates 120 Years

Orkin's 2022 Top Mosquito Cities

Orkin Inc. Acquires Four Pest Control Companies In Texas And New York

North America’s Finest Receive 2007 Gold Medal IPM Partner Awards

Four Food Facilities Honored for Integrated Pest Management Excellence-2

Connect with Us

Our customer care team is available for you 24 hours a day.


Find a Branch

Our local Pros are the pest experts in your area.

Request a Free Inspection

We will help you find the right treatment plan for your business.

Pest Control that gets the job done


Food & Beverage ProcessingFoodserviceGovernmentHealthcareHospitalityLogisticsMultifamilyNon-Food ManufacturingOffice Property ManagementPharmaceutical

© 2023 Orkin LLC

Terms of UsePrivacyAccessibility StatementCareers