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White Paper and Tip Sheet Provide Bed Bug Solutions

NAAEI and Orkin offer perspective and tips for property managers.

Atlanta-based pest control company Orkin and the National Apartment Association Education Institute (NAAEI) have released a new white paper about the challenging issue of bed bugs in multifamily properties and a tip sheet property managers can use to educate residents.

“Our members continue to express concern about bed bugs and want to learn more about their role in bed bug prevention and how to handle infestations,” said NAAEI Executive Vice President Maureen Lambe. “Orkin answered the call by hosting educational webinars and developing this white paper with us to address some of the main questions from the pest management perspective.”

Orkin Entomologist and Technical Services Director Ron Harrison, Ph.D., and W. Michael Semko, Esq., in-house counsel for NAA and director of the NAA National Lease program, examine the challenges multifamily environments pose for bed bug detection, remediation and responsibility. The white paper also discusses the elements of a successful bed bug policy, treatment protocols to consider and advice for avoiding litigation.

Orkin and NAAEI’s “Don’t Let Them Bite Our Community” tip sheet includes a basic overview of bed bug characteristics so residents can accurately identify and quickly report sightings.

“While bed bug education for property managers is growing more and more important, resident communication is an absolute must,” said Dr. Harrison. “Since monitoring for bed bugs is a fundamental part of any preventive pest management program, your residents need to know what to look for and what to do in the event bed bugs are present.”


The National Apartment Association Education Institute (NAAEI) is the education arm of the National Apartment Association. The mission of the NAAEI is to provide broad-based education, training and recruitment programs that attract, nurture and retain high-quality professionals and develop tomorrow’s apartment industry leaders. To learn more about NAAEI visit

About Orkin, LLC

Founded in 1901, Atlanta-based Orkin is an industry leader in essential pest control services and protection against termite damage, rodents and insects in the United States, Canada, Mexico, Europe, Central America, the Middle East, the Caribbean, Asia and the Mediterranean. With more than 400 locations, Orkin’s almost 8,000 employees serve approximately 1.7 million customers. The company serves homeowners and numerous industries including food and beverage processing, foodservice, hospitality, healthcare, retail, warehousing, property/ facilities management, schools and institutions. Learn more about Orkin on our Web site at Orkin is a wholly-owned subsidiary of Rollins, Inc. (NYSE: ROL). To learn more about Orkin Commercial Services, visit

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