2 x 24 Response Guarantee
When you see a pest, you need service right away—365 days a year. Orkin makes it easy with a direct priority line to our national customer service department and to your local branch. We'll respond to your request within two hours and if needed have someone on-site at your facility within 24 hours—guaranteed.
Should your company be fined by a regulatory agency due solely to a pest infestation, Orkin will reimburse you the amount of the fines paid. Should your customer see a roach, rat or mouse in your establishment after 60 days of service, Orkin will: 1) Repay, either you or the customers as appropriate, the reasonable charges incurred by the customer at time of sighting and 2) Invite the customer back as Orkin's guest for a meal, as appropriate. See customer agreement for details.
360° Satisfaction Guarantee
With Orkin, your satisfaction is guaranteed on all sides with three unique 60-day guarantees:
60 day complimentary service if you are not satisfied with the way we begin your service
60 days complimentary service if you're not satisfied at any time thereafter
60 days complimentary service by another provider if you're still not satisfied